*I will happily ship domestic or international.
*Standard shipping is via the Fedex One Rate.
*Standard orders ship within 72 hours after payment has been received. I will make exceptions for expedited shipping if the order is required by a specified date.
*If you would like to expedite your shipment, please let me know in the comments. I can offer Next Day Air, 2-Day Air, or 3-Day Air shipping at the time of order, payment will have to be received right away in these circumstances.
*Combined shipping is available. Please request it with the original order.
I am happy to make custom orders, with the understanding that every piece is uniquely hand blown and will vary in appearance. Glasswork can be customized by color selection, by size and/or shape in certain cases. Please email me regarding your interest in any custom glasswork.
If you have any concerns, or are just not happy with the purchase, please contact me within 3 days of receipt of order to arrange an exchange or refund.
*Refunds will be given for items in their original packaging. Freight will not be refunded.
*If items are damaged upon receipt, please contact me immediately. Notice of damages must be received right away as I will need to start a damage claim. Please keep all original packaging material if your item arrives damaged, this is very important. Email photos of the damage.
*Above all, I want you to be happy with your purchase, and I will do what I can to provide you with an item that you will enjoy.